Privacy and Data Protection Policy

Gigantone, Lda., hereinafter referred to as Gigantone, guarantees, and safeguards the protection of the personal data of its users of this website. The collection and processing of the personal data collected, the standards set out in the existing community and national legislation fully comply with Law nº 58/2019, of 8 August and Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016.

The data collected is intended for the internal processing of the information and is intended to provide the services advertised and the continuous evolution of quality and excellence in this provision. When expressly authorized by the rights holders, Gigantone will also use the data provided for marketing communications purposes. Under no circumstances will the data provided by you be publicly disclosed and will only be provided to third parties in the exceptional cases provided herein and always with your prior knowledge. The simple visit of this site implies the collection of computer data that is automatically provided in each access, according to the best description we will make in this text. Below is a description of the type of data we collect, the treatment to which they are subject, and the usefulness they represent for the services we provide. At the end of the text, you can also consult the rights that you have regarding information, correction, and deletion of data.

  1. Internet access data;
  2. Consent to the use of personal data:
    a) Leave your data to know better our solution and conditions
    b) Commercial communications related to our activity
  3. Data sharing;
  4. Security;
  5. Links to external sites;
  6. Data retention period;
  7. Right of opposition, information, access, portability, rectification, and deletion of data;
  8. Responsible for treatment;
  9. Right of complaint/complaint;
  10. Update of this Privacy Policy.


  1. Internet access data

The access to our site involves an automatically collected set of computer data, which is recorded temporarily in specific and proper files, being deleted automatically after a certain period. The collection of this data is merely technical, such as connection configuration, system security, technical network administration, and optimization of our site. The data we refer to is as follows:

a) IP address of the requesting processor;
b) Date and time of access;
c) Name and URL of the downloaded file;
d) Volume of the data transmitted;
e) Indication of whether the transfer was successfully made;
f) Identification data of the browser and operating system;
g) Website from which you accessed our website;
h) Name of the Internet service provider.


  1. Consent to the collection and use of personal data

The use of our website may assume the provision of personal data and more substantial processing. Gigantone will only use this data when it is provided by its holders, only for the purposes that have been provided, and always with the consent of its holders.

a) Get in touch

If you wish to be contacted by Gigantone, you can indicate your data for this purpose in the field “Get in touch”. You may be asked for some personal data (name, telephone contact, and email address). The collection of this data aims to make it possible to respond to your contact with minimal customization.

b) Commercial communications related to our activity

When providing your data, if you mark the authorization for processing data for marketing purposes, you will receive in your e-mail information about gigantone products and services and other Bwizer Group (Gigantone; Sembra; WizeOn; Mostrengo). We may also use this data to manage advertisements on social networks and other online channels that you are a part of. It is possible to cancel the treatment authorization for marketing purposes at all times, simply by following the indications in this direction at the end of each communication. It is also possible to contact Gigantone directly at the


  1. Data sharing

Gigantone will not communicate your personal data to third parties, except in compliance with the legal obligations that in each case apply or in cases where this proves necessary for the provision of the services to be contracted. The transmission of data between companies of the Bwizer group (Bwizer; Sembra; WizeOn; Mostrengo) for marketing purposes will only occur if you provide us with your express consent. Except for the above cases, we will not assign your data to third parties for any purpose. In any case, we will always require the entity concerned to undertake to process your personal data in accordance with national and European law on the protection of natural persons from the processing of personal data.


  1. Security

Gigantone has invested in technical and organizational security measures to protect personal data collected from unintended or intentional manipulation, loss or destruction, and access by unauthorized people. Our security measures are constantly improved, accompanying technological progress. However, we will decline any liability when such acts result from criminal or unlawful conduct, in which case liability should be assessed to their agents.


  1. Links to external sites

Our Privacy and Personal Data Protection Policy applies exclusively to our site. However, this website may contain links to sites of employees, partners, or/and suppliers. Connecting to these sites always assumes a user clicks on their link, never involving an automatic connection. It is impossible for Gigantone to ensure that the practices of our employees, partners or/and suppliers regarding data protection are in accordance with the law and our ethical requirements. Thus, Gigantone cannot be held responsible for the content or privacy policy of the external sites, and it is solely the responsibility of its owners for any damage or unlawfulness that the consultation of such sites may cause.


  1. Data retention period

The data collected through this site will remain kept for as long as the user is registered and deleted, in legal terms, when the user requests the deletion of the same or their registration. The data collected through solicitations, requests for clarification, or complaints will remain kept until such time as personal data are no longer necessary for the fulfillment of these purposes. The data collected in the context of a Gigantone event will remain kept for as long as strictly necessary for the registration, realization, and subsequent evaluation of the event. The data collected in compliance with the various legal obligations to which we are attached shall remain kept for as long as necessary to comply with the legal obligations that in each case apply. The data collected in the context of billing and administrative management shall remain kept for the period imposed in the law in force.


  1. Right of opposition, information, access, portability, rectification, and deletion of data

As the law goes, we fully acknowledge your right to access and verify any data relating to yourself, as well as the right to require its correction or deletion, and the right to void your consent for future use. In some of the services of this site, if you are a registered user, it is possible to verify the online data, as well as the deletion or modification of the data directly by the owner. The data subject has the right to object, at any time, to the processing of his personal data, for the purposes of direct marketing or any other form of prospecting. You may always unsubscribe from marketing communications by simply sending us an email with that request or following the indications to that effect at the end of each communication. You may also request the portability of the personal data collected and processed on this site. This right allows you to receive your personal data in a structured, commonly used, and machine-readable format and store it on a private device for later personal use.

Gigantone, Lda.
Estrada Interior da Circunvalação, 10381, 2º DRT.
4250-151 Porto
Phone: +351 220 136 948


  1. Responsible for the data treatment

The responsible for the processing of personal data collected on this site is Gigantone, Lda., with its head office at Estrada Interior da Circunvalação, 10381, 2º DRT., 4250-151 Porto. You can contact Gigantone at the address indicated by phone +351 220 136 948 or


  1. Right of complaint/complaint

If you believe that Gigantone has not respected any of your rights in the protection of personal data, you may file a complaint with the National Data Protection Commission using the form found in


  1. Update of this Privacy Policy

This Privacy Policy was last updated on October 12, 2021 and is updated in accordance with the General Data Protection Regulation (“GDPR”) and other applicable legislation.